Frequently Asked Questions

Northside CIS receives over 800 queries a month on a wide range of topics. Examples of queries we receive include:

Social Welfare
I am a lone parent receiving One Parent Family Payment. How many hours a week can I work without it affecting my payment?

Housing
How do you qualify for the Affordable Housing Scheme and how do I apply for it?

Employment
How many weeks off work I am entitled to on Maternity Leave?

Consumer
I recently bought a faulty good and the shop is refusing to give me an exchange or a refund. What are my rights?

Health
What are the income guidelines for a medical card?

Citizens Information | Northside Citizens Information Service